|
 |
|
Frequently Asked Questions
(FAQ's) |
Evri
taem save Askem disfala Queston |
-
How do I catch the ferry from my
village?
-
How do I contact Pelena Express?
-
Can I charter the ferry and how do I
do it?
-
How do I buy a ticket or token?
-
How do I calculate how many tokens I
will need for a specific journey?
-
What is the cost of a token?
-
Can I purchase Pelena Express tokens
directly from Pelena Express?
-
How can I get Pelena Express to stop at my village?
-
Is there a toilet on the boat?
-
What safety features are on the Pelena Express
boat?
-
Why are there no life-boats or life-rafts on
the vessel?
-
Why doesn't the Pelena Express boat have a
propeller?
-
What is the maintenance program for Pelena
Express?
-
How can the Pelena Express water
transportation service expand to other areas and other
provinces?
-
How many boats are in the Pelena Express fleet?
-
What is the official name of Pelena Express?
-
Is Pelena Express licensed to operate
a passenger vessel in Solomon Islands?
-
Who owns Pelena Express?
-
How is Pelena Express funded?
-
Is Pelena Express just a ferry business?
-
How can Pelena Express help my business?
-
How can Pelena Express help my aid project?
-
Who built the Pelena Express boat?
-
Can I buy a boat like the Pelena Express?
-
I have heard that the vessel uses coconut oil
as a fuel. Is this true?
|
-
Hao nao bae mi save takem dispala transpot long
ples bilong mi?
-
Hao nao bae mi save kontactem Pelena Express?
-
Mi save chatam or haerem nao disfala bout ia
and hao nao bae mi duem?
-
Hao nao bae mi save baem disfala Pelena
Express Token?
-
Hao nao bae mi save wokem aut haomeni tokens
nao mi needim fo go long wanfala ples an narafala ples?
-
Wanem nao kost long wanfala Pelena
Express Token?
-
Mi save payem nao disfala Pelena
Express Tokens long
Pelena Express?
-
Hao nao bae mi save stopem nao disfala bout
long ples bilong mi?
-
Disfala bout hemi garem toilet tu?
-
Wanem nao alketa sef samting long Pelena Expres
bout?
-
Wae nao disfala bout hemi no garem laef- bout (smol
bout) an laef-raft long disfala bout?
-
Wae nao disfala Pelena Express bout hemi no
garem propeler?
-
Wanem nao mentanes program bilong Pelena
Express?
-
Hao nao bae disfala transport sevises ia save
kasem samfal ples an samfala Provinses?
-
Hao meni bout nao Pelena Express hemi garem?
-
Wanem nao opisal straet nam bilong Pelena
Express?
-
Hao, Pelena Express hemi garem lasen for ranem
bisnis long Solomone Aelan?
-
Hunao awnem disfala Pelena Express?
-
Long wea nao Pelena Express hemi takem seleni
fo baem disfala bout?
-
Hao Pelena Express hemi bae ranem bout businis
sevises nomoa?
-
Hao nao Pelena Express save helpem bisnis
bilong mi?
-
Hao nao Pelena Express save helpem aid project
bilong mi?
-
Hu nao wokem disfala bout ia?
-
Mi save baem disfala bout alsem disfala Pelena
Express?
-
Mi herem dat disfala bout bae hem iusim kokonut
oel. Hem tru?
|
|
1.
How do I catch the ferry from my village?
First check the
timetable to see when the boat is due at
your village. The boat will stop for only a short time at the
main village wharf or beach. Payment is made by Pelena Tokens.
These tokens are sold on the boat, but at a much higher price
compared to other shop sellers.
click
here to see the timetables
(back
to top of page) |
1. Hao nao bae mi save takem dispala transpot long
ples bilong mi?
Fastaem iu mas cekem nao
taem tebol fo iu save wat taem nao
dispala bout hemi kasem ples bilong iu. Hem garem sot taem
nomore an hem save stop nomoa long alketa bik vilez wea garem
woap or sanbis nomoa. Fo baem dispala token iu mast paem nao
Pelena Tokens (tiket). Pelena tokens hemi hae tumus fo payem
long bout bat hem lou prais nomoa long alketa stoa vea salem
disfala Pelena token.
(back
to top of page) |
|
2. How do I contact Pelena Express?
There are a number of ways to contact Pelena Express:
-
Email (preferred method of contact:
info@pelenaexpress.com
-
By post: PO Box 99, Gizo, Western Province,
Solomon Islands
-
By telephone: There are two telephone contacts
for Pelena Express: the Gizo office (+677) 60522 or satellite
phone located on the boat (+61 147 149 496). Note: to call the
satellite phone is an international call from Solomon Islands
and the numbers “00” must be dialled first.
(back
to top of page)
|
2. Hao nao bae mi save kontactem Pelena Express?
Hemi garem
samfala ve fo kontactem Pelena Express alsem:
-
Email (wanfala ve
fo kontactem or tok waetem alketa long Pelena Express):
info@pelenaexpress.com
-
Raet kam long Box
naba 99, Gizo, Western Province, Solomon Islands.
-
Usim telepon: Hem
garen tufala Naba wea iu save tok waetem Pelena Express:
Office naba hemi (+677) 60522 or Satalait telepon wea hem
stap long bout, naba bilong hem (+61) 147 149496. Disfala
satalait telepon ia hemi Ovasi naba vea iu mas dailem tufala
naba ziro "00" fastaem befoa alketa naba wea hemi raet long
on top fo disfala satalait telepon nomao.
(back
to top of page) |
|
3. Can I charter the ferry and how do I do it?
Yes. Please
contact Pelena Express to discuss
availability.
(back
to top of page) |
3. Mi save chatam or haerem nao disfala bout ia
and hao nao bae mi duem?
Fastaem iu mast toktok waetem alketa long Pelena Express fo
save wat taem nao alketa e save wokem chata fo iu.
(back
to top of page)
|
|
4. How do I buy a ticket or token?
Tokens can be purchased on the boat, but this is an
expensive way to purchase them. We recommend that Pelena Tokens
are purchased from outlets in towns, such as shops and stores.
These stores will display a sign indicating “Pelena Tokens on
Sale Here”.
Tokens can also be purchased in Australia through
contacting Pelena Energy (www.pelena.com.au)
(back
to top of page)
|
4. Hao nao bae mi save baem disfala Pelena Token?
Iu save baem disfala token long bout bat hem hae tumas.
Mifala laekem iu fo go payem disfala token long alketa stoa wea
alketa salem disfala Pelena token, long taon or long ples wea
saen hem stap “ Pelena Tokens on Sale here”
Long ovasi, iu save payem token long Australia long tok
waetem Pelena Energy (www.pelena.com.au)
(back
to top of page) |
|
5. How do I calculate how many tokens I will need
for a specific journey?
The number of tokens your require depends on how far, or
what distance you will travel. The
timetable also shows how
many tokens are required to travel between regular villages or
towns.
In general,
one Pelena Token is required for each 5km of distance
travelled. The Pelena Crew are responsible for determining how
many tokens are required to travel between two locations.
click
here to see the timetables
click here to view the token
calculator graph
(back
to top of page)
|
5. Hao nao bae mi save wokem aut haomeni tokens
nao mi needim fo go long wanfala ples an narafala ples?
Diswan hemi folom nomoa long wea nao iu laik fo go an hem
needim haomeni token nao iu mas baem fo kasem datfala vilez or
taon. Fo wokem aut haomeni token iu needem, wanfala Pelena Token
hemi tekem 5km nomoa. Pelena Crew hemi save talem iu haomeni
token nao iu needem fo kasem nao ples wea iu lik fo go kasem.
(back
to top of page) |
|
6. What is the cost of a Pelena
Express Token?
The cost of Pelena Express Tokens is determined by the selling
agents.
(back
to top of page) |
6. Wanem nao kost long wanfala Pelena Express Token?
Lukim alketa agents vea salem Pelena Tokens fo kost long
wanfala token.
(back
to top of page) |
|
7. Can I purchase Pelena Express Tokens directly from
Pelena Express?
Single Pelena Express Tokens can be purchased on the boat - but
this is not recommended as the cost is high. It is probably
cheaper to buy from an Agent. Pelena Express can sell bulk
volumes of Pelena Express Tokens - more than 200 Tokens - but only
though arrangements with Pelena Express Management. To
minimise cash on the vessel, such sales are not permitted on the
vessel.
(back
to top of page) |
7. Mi save payem nao disfala Pelena Express Tokens long
Pelena Express?
Fo payem wanfala token long Pelena Express bout, hemi bae
kostim iu hae tumas. Hemi chep supos iu payem token long alketa
agent wea salem Pelena tokens. Pelena Express hemi salem nomoa
alketa bik naba alsem tu handre (200) nomoa an go up bat mas
wokem gud aregment waetem Pelena Express Manegment nomoa. Diswan
mifala no alaudim fo payem tokens long bout.
(back
to top of page) |
|
8. How can I get Pelena Express to stop at my
village?
Please contact
Pelena Express. Depending on support, we may develop a system
whereby villages raise a signal, such as a flag, to indicate a
pick-up is required. Stay tuned to local radio for updates.
(back
to top of page) |
8. Hao nao bae mi save stopem nao disfala bout
long ples bilong mi?
Tok waetem
Pelena Express. Mifala bae kam up waetem samfala ve fo alketa
pipol long vilez save shoem samafal saen fo boardim bout. Tiunim
local radio bilong iu fo samfala updates bilong Pelena Express.
(back
to top of page) |
|
9. Is there a toilet on the boat?
No. The travel times between towns and villages are short,
so a toilet is not on board.
(back
to top of page)
|
9. Disfala bout hemi garem toilet tu?
Nomoa. Toilet hemi no stap long bout ia becos alketa trep
long ples an nara ples hemi no long taem nomoa.
(back
to top of page) |
|
10. What safety features are on the Pelena Express
boat?
The most important safety feature is the training of the
crew. All crew are rural Solomon Islanders with extensive
personal experience in safety at sea. Additionally, all crew
members have completed extensive Solomon Islands recognised
maritime training in fire-fighting, first aid, survival at sea
techniques, occupational heath and safety. Additionally,
some
crew members have undertaken training in Australia towards the
final stages of vessel construction and motored the vessel from
Australia to Solomon Islands. The vessel will be surveyed by
Solomon Islands Marine Division and has been approved for use as
a passenger vessel. The vessel was constructed to USL codes in
Australia for use in waters up to 30Nm from the coastline. A
full complement of lifejackets, EPIRB, fresh water, bilge pumps,
multiple radios (HF & VHF) and satellite phone are also
employed. Below deck, the vessel has sufficient buoyancy foam
to keep the vessel afloat should the hull of the boat be
ruptured.
(back
to top of page)
|
10. Wanem nao alketa sef samting long Pelena Expres
bout?
Impotent sefty long disfala bout hemi alketa woaka man wea
lanem disfala woaka long bout. Everi crew or woaka man long
disfala bout ia hemi stap long vilez nomoa an alketa garem gud
fala sefty experences long si. Samfala samting moa, alketa crew
ia hem complitim nao maritime training alsem hao fo kilim faea,
fest aid, algeta teknik hoa fo sevem laef long si, hoa fo
lukaotim gud bodi and sefty long si. Tufala crew man bilong
Pelena Express hemi go long Australia fo takem samfala moa
trening, completem and takem disfala Pelena Express bout kam
long Solomone Aelan. Solomone Aelan marine taem divizon hemi
lukim disfala bout an aloudim fo takem pasenza long hem. Disfala
bout hemi folom nao USL codes or rul long Australia wea hemi
save iusim long si wea hem 30Nm farave long mein lan. Laef jaket,
EPIRB, Wata fo diringi, pump, redio an satalait telepon hemi
garem. Insaet long bout hemi garem alketa (buoyancy foam)
samting vea save floutim an fo kepim disfala bout fo no sinki
daun long si.
(back
to top of page) |
|
11. Why are there no life-boats or life-rafts on
the vessel?
Life-boats require extensive and regular servicing by
authorised service agents to meet international safety
standards. Such servicing is not available in Solomon Islands.
Instead, we meet the same international safety requirements (USL
Codes) by having substantial under-deck buoyancy foam plus
provisions of water and life jackets. This buoyancy foam will
keep the vessel afloat even if all hull plates are ruptured.
(back
to top of page)
|
11. Wae nao disfala bout hemi no garem laef- bout (smol
bout) an laef-raft long disfala bout?
Laef- bout hemi needim bikfala an evri taem alketa agent
wea garem aotoraiz nomoa fo mitim nao international sefty
standard nomoa save cekem an duim disfala sevisis wea iumi long
Solomone Aelan iumi no garem. Nomata alsem mifala folom nao
international sefty requarment (USL Codes) hem garem laef jaket,
wata fo diring an long deck or insaet long bout hemi garem
alketa samting wea save mekem bout e flout nomata hemi bereke or
garem holo bat hem save flout nomoa.
(back
to top of page)
|
|
12. Why doesn't the Pelena Express boat have a
propeller?
The Pelena Express vessel does have a propeller - but it's
located inside a pipe inside the boat. A screen or trashrack
stops logs & coconuts from hitting the propeller. Because
there is no propeller underneath the boat, less depth of water
is required to operate the boat.
(back
to top of page)
|
12. Wae nao disfala Pelena Express bout hemi no
garem propeler?
Pelena Express bout hemi garem propeler bat hemi stap
insaet long paep insaet long bout. Hemi garem net fo stopem
stiki an samfala samting fo bangem nao propeller long underneat
long bout ia. Diswan hemi minim hemi save go nomoa long alketa
reef vea hem no deep tumas.
(back
to top of page) |
|
13. What is the maintenance program for Pelena
Express?
The maintenance program is strictly controlled. The
equipment that makes up the boat has been chosen for its
reliability AND ease of spare parts availability and supply.
Preventative maintenance of the vessel and regular checks of all
components is routine. The crew members have been chosen because
of their experience working with other Pelena products,
especially the Pelena Energy micro-hydroelectric turbines. Good
people and good equipment and good support results in reliable
operation.
(back
to top of page) |
13. Wanem nao mentanes program bilong Pelena
Express?
Disfala
mentanes progaram hemi barava garem hat toktok long hem an hemi
garem taem nomoa fo duim disfala woaka. Alketa samting wea
biuldim up disfala bout hemi fo stap long taem an hem esi long
takem alketa spea pats.
Hemi garem taem
fo cekem an changim alketa samting long bout ia an alketa woaka
man wea hemi woaka long disfala bout, alketa e garem experens
long woak wantaem alketa product bilong Pelena Energy alsem
Pelena Energy micro-hydroelectric turbines.
Hem minim gud
pipol, gud masin and gudfala supot hemi save givim relaebol
opareison.
(back
to top of page)
|
|
14. How can the Pelena Express water transportation
service expand to other areas and other provinces?
To do this,
Pelena Express needs to obtain more boats and train more crew
members. We have developed a program to do this – a program
that would supply at least weekly transport to 90% of coastal
rural Solomon Islanders. Such a program requires funding.
(back
to top of page) |
14. Hao nao bae disfala transport sevises ia save
kasem samfal ples an samfala Provinses?
Fo duim diswan,
Pelena Express nid fo takem samfala moa bout and trenim samfala
moa woaka man & women. Mifala wokem program fo duem diswan,
disfala program wea hemi save givem alsem wanfala transport long
wanfala wuik long 90% long alketa kostal rural Solomon Aelander.
Diswan hemi nediem seleni fo duem.
(back
to top of page) |
|
15. How many boats are in the Pelena Express fleet?
At present there is only one vessel. - named Pelena Express
One. However, it is planned to increase this number to develop
a interconnected rural transportation network across the
country. Access to funds is the limiting factor in the
expansion of Pelena Express.
(back
to top of page)
|
15. Hao meni bout nao Pelena Express hemi garem?
Distaem Pelena Express hemi garem wanfala bout nomoa bat
mifala garem plan fo incresem moa disfala naba fo garem gud fala
konekson long vilez transport an net woaka long kaudere
Solomonen Aelan. Hao fo takem seleni nao hemi wanfala samting
mifala no save quik taem expandim disfala bisnis (Pelena
Express).
(back
to top of page) |
|
16. What is the official name of Pelena Express?
The official name is Pelena Express Limited. This
is a registered company in Solomon Islands
(back
to top of page)
|
16. Wanem nao opisal straet nam bilong Pelena
Express?
Opisal nam bilong hem hemi Pelena Express Limited an
hemi regester Kabani long Solomone Aelan.
(back
to top of page)
|
|
17. Is Pelena Express licensed to operate a
passenger vessel in Solomon Islands?
Pelena Express has a licence from the Western Province
Assembly to operate a passenger transport service. At present,
the Pelena Express operation is only in the Western Province.
(back
to top of page)
|
17. Hao, Pelena Express hemi garem lasen for ranem
bisnis long Solomone Aelan?
Pelena Express hemi garem lasen bilong Western Provins
gavernament an hem bae ranem transpot sevises. Pelena Express
hemi bae oparet nomoa long Westen Provins.
(back
to top of page) |
|
18. Who owns Pelena Express?
Pelena Express is a Solomon Island company, owned by rural
people and committed to serving people living in the rural areas.
(back
to top of page)
|
18. Hunao awnem disfala Pelena Express?
Hemi blong Solomon Islanders wea pipol laik fo stap nomoa
long vilez.
(back
to top of page) |
|
19. How is Pelena Express funded?
The Pelena Express business is totally privately funded by
the owners taking out a private loan. No government or aid
funding has contributed to this essential service.
Unfortunately, none of the Solomon Islands financial
institutions would lend money to the project. Fortunately, a
private lender was found in Australia. This is a commercial
arrangement where the loan must be repaid with interest.
(back
to top of page)
|
19. Long wea nao Pelena Express hemi takem seleni
fo baem disfala bout?
Pelena Express hemi barava wanfala praevet bisnis wea hemi
tekem loan long wanfala praevet lender. Nomoa ani Gavernament or
samfala aid mani wea hemi helpem disfala bisnis fo disfala
sevises. Nomoa ani bank or samfala ples wea garem seleni long
Solomone Aelan laek fo helpem or givim seleni long disfala
project. Wanfala praevet lender long Australia nao hemi givem
loan for disfala bisnis. Pelena Express mas changim baik disfala
loan and intarest long disfala lender ia.
(back
to top of page)
|
|
20. Is Pelena Express just a ferry business?
No. Pelena
Express plans to be more than a ferry service. We plan that the
vessel will be a "multi-function water transport vessel" to
enable sustainable development in rural Solomon islands
(back
to top of page) |
20. Hao Pelena Express hemi bae ranem bout businis
sevises nomoa?
Nomoa. Pelena Express hemi garem samfala plan wea hemi
wuinim disfala bout sevises. Hemi garem samfala tingting fo
garem samfala moa bout fo makem an helpem fo developem alketa
pipol long vilez long kaudere bilong iumi, Solomone Aelan.
(back
to top of page) |
|
21. How can Pelena Express help my business?
We are keen to assist you with your rural business
venture. Perhaps we can arrange a regular collection of your
produce. Perhaps your business struggles with providing
reliable and affordable transport solutions, and outboards have
been a problem to maintain and keep solely for business related
use. The Pelena Token system can allow your business to provide
transport without the hassles of operating outboard motors and
canoes. Perhaps we can assist you with a business plan which
incorporates using the Pelena Express vessel.
(back
to top of page)
|
21. Hao nao Pelena Express save helpem bisnis
bilong mi?
Mifala save helpem iu fo kam up waetem bisnis bilong iu.
Samfala ve iumi save wokem ve fo colectim alketa samting wea iu
laek fo salem. Samfala taem bisnis bilong iu hem laek fo wokem
alketa gud transport sevises bat outboard motor nao hemi samfala
taem hemi no woaka gud fo kepim disfala sevises vea hemi ran
long alketa taem. Disfala Pelena token sistem hemi save helpem
bisnis bilong iu an iu no garem strong tingting fo oparatem canu
na engin. Mifala bae wok wantaem iu fo iu usim disfala bout
Pelena Express.
(back
to top of page) |
|
22. How can Pelena Express help my aid project?
The fantastic load carrying capacity of the Pelena Express
boat, with its very low draught, allows the boat excellent access
to many village beachfronts. This eliminates the need for
multi-transfers of cargo from multiple boats to multiple
canoes. Additionally, many aid projects suffer from the need to
purchase a piece of machinery, such as an outboard motor. The
lack of regular transportation services in rural Solomon
Islands, often results in the outboard motor and other capital
items being used for private use. The Pelena Express Token system can
allow for clear budget forecasting and project planning, without
the hassle of worrying about whether or not a piece of machinery
will be available and operational for the project.
(back
to top of page) |
22. Hao nao Pelena Express save helpem aid project
bilong mi?
Pelena Express
bout hemi garem gud fala speis fo loadim alketa samting bilong
project bilong iu an hemi esi an fo takem alketa samting bilong
iu fo go straet long vilez bilong iu.
Hemi save carem
staka samting vuinim canu. Staka alketa aid project hemi no save
garem outboard motor engin. Diswan hemi causim bikfala samting
long rural area long Solomone Aelan wea bazet bilong project
hemi go nomoa long outboard motor an samfala bazet hemi go long
praevet iuz bilong hemseleva nomoa.
Pelena Token
hemi wanfala ve wea hemi save alaudim bazet bilong iu an hemi
save givim iu samfala samting fo tingim long project bilong iu
an no cen wari nomoa long outboard motor fo runim project bilong
iu.
(back
to top of page) |
|
23. Who built the Pelena Express boat?
The boat was built in Australia by Pelena Energy. See
www.pelena.com.au
(back
to top of page) |
23. Hu nao wokem disfala bout ia?
Pelena Energy
long Australia nao wokem disfala bout. Cekem (www.pelena.com.au)
(back
to top of page) |
|
24. Can I buy a boat like Pelena Express?
Yes. However, our aim is to
provide a reliable transportation service – not just a good
boat. We could sell you a boat, but we couldn’t sell you all
our knowledge and skills for keeping a boat working well in
Solomon Islands. We would prefer to sell or lease to you a
“transportation package” whereby we supply the boat, the crew,
the spare parts, the maintenance program, the quality fuel, and
therefore the reliability.
We know too well, that many people and businesses buy a
boat and a motor thinking they are getting a transport solution,
then to discover quite soon that all they really bought was bits
of machinery.
Let Pelena
Express take the headache out of supplying water transportation
in Solomon Islands!
(back
to top of page) |
24. Mi save baem disfala bout alsem disfala Pelena
Express?
Iu save baem disfala bout bat mifala notingim fo duem
disvan. Mifala laek fo wokem relaebol transport sevises an no fo
salem nomoa gud bout. Mifala save salem bout bat mifala no save
salem alketa save an nolez bilong mifala fo lukautem gud
bout fo woaka gud long Solomone Aelan.
Mifala no tingim fo salem bat fo lesem transpotation package wea
mifala bae provaedem bout, woaka man, spea pats, alketa mentanes
program, gud fala fuel fo gud relaebol.
Mifala save staka bisnis pipol alketa baem bout and alketa
tingim dat alketa wokem nao transpot soluson bat no long taem
disfala masin hemi bakaraf nomoa.
Levem Pelena Express fo heti soa long disfala transpotaison
sevises.
(back
to top of page)
|
|
25. I have heard that the vessel uses coconut oil
as a fuel. Is this true?
Pelena Energy of Australia has developed methods for
reliably operating diesel engines on coconut oil. It is planned
that the vessel will be operating on a blend of diesel fuel and
coconut oil in 2007, after business establishment. The aim is
to eliminate the copra processing in villages and instead
produce oil directly at the village level. This will provide
income for villagers and minimise the dependence Solomon Islands
has on imported oil. The greenhouse benefits are also
significant. More
Information go to Boat Information page.
(back
to top of page)
|
25.
Mi herem dat disfala bout bae hem iusim kokonut
oel. Hem tru?
Pelena Energy long Australia hemi wokem samfala ve fo iusim
disfala dizol engin long kokonut oel. Long ear 2007 bae disfala
bout bae hemi stat fo iusim lelebet dizol an kokonut oel. Diswan
taem disfala bisnis hem ran gud. Tingting strong bilong disfala
bisines hemi fo wokem oel long kokonut wea hemi darect straet
long vilez level. Diswan hemi givim seleni long alketa vilez
pipol an hemi sloum daun alketa oel wea iumi baem long ara
kaudere. Diswan hemi wanfala samting wea hemi helpem tu disfala
green house global warming.
More
Information go to Boat Information page.
(back
to top of page)
|
